Delivery policy

The delivery of our products is the final but more delicate part of your purchase process. The CLABIT team chose the most reliable carriers in order to give you the best service. DHL and SDA are the CLABIT partners, we work together to give you the best!

Here you can find a guide about the delivery options.

SDA

The SDA services are available only in Italy.

DHL

The DHL services are internationally available.

Zones not included: Ascensión, Bovet Island, Bovet Island, British Indian Ocean Territory, French Southern Territories, Heard & McDonald Islands, Johnston Island, Midway Island, Pitcairn, Tokelau, Tristan da Cuñha, Turkmenistan, Wake Island, Western Sahara not included. Please check this list periodically – last update 20/11/2015.

TRACKING

The Customer can easily track the parcel through the delivery number. CLABIT will be in touch with the Customer by e-mail when the order is on its way.

NATIONAL AND INTERNATIONAL ZONES AND DELIVERY TIMES

DELIVERY ZONES ESTIMATED TIMING OF DELIVERY

Italy

1/2 days - 1/2 days

Western Europe

Andorra, Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Gibraltar, Greece, Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, United Kingdom, Spain (Ceuta and Melilla included), Sweden and Switzerland.

- 4/5 days 1/2 days

Rest of Europe

Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Cyprus, Czech Republic, Estonia, Fær Øer Islands, Georgia, Greenland, Hungary, Iceland, Latvia, Lithuania, Macedonia (Republic of), Malta, Moldova (Republic of), Montenegro, Poland, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Turkey and Ukraine.

- - 1/2 days

United States of America

- - 1/2 days

Asia & Australasia

Australia, Brunei Darussalam, China, Hong Kong, Indonesia, Japan, Korea (Republic of), Macao, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Tailandia and Vietnam.

- - 2/3 days

Rest of the world

- - 2/3 days

In case of unavoidable factors which can delay a parcel (bad weather, strikes, terroristic attacks for example) CLABIT will let you know by e-mail. We do ask for your patience if this happens – we’ll do our best to sort it out for you. Once your order is on its way, CLABIT will be in touch again by e-mail.

DELIVERY COSTS

The delivery costs are clearly displayed on the product page according to your IP address geolocation. The delivery costs are worked out according to the carrier service, product’s size and weight, the shipping destination. If a product is delivered free of charge this is clearly displayed on the product page. If you want to ship an item to another country, send us an email…we’ll be happy to help you!